Welcome to the Spindle Support Center!

Promoted articles

• Proper Ticket Submission Information
  When entering a support ticket, it is always best to include all of the necessary information to get the ticket resolved as quickly as possible. While the information below isn't a complete list...

  View More
• Tip of the day: Have Someone Responsible for Ending All Shifts When They Leave
  We at Spindle try to focus on three pillars, PPE (People, Process, and Equipment). People are the essential asset and pillar at your facility and making sure the data you’re collecting is correct i...

  View More
• Spindle Support SOP
    Standard Operating Procedures (Version 3.5 – Modified 4/24/23) Purpose  The purpose of this Standard Operating Procedure is to serve as a guideline for Spindle Support operations.  This Standar...

  View More
• Creating a Work Order Request on a Login Station or SpindleLIVE
  Customers who have CMMS can create Work Order Requests for Maintenance. Those with access can create Work Order Requests from your Login Stations, the SpindleLIVE website, and the SpindleLIVE Mobil...

  View More
• Spindle Updates: Spindle 5.7
  On March 4th, 2023, we will release the update for Spindle 5.7. Below are the most impactful items in 5.7; additional fixes and enhancements may also be included.  Quick Navigation Workforce Up...

  View More
• Server Updates: Spindle 5.6
  On August 27th, 2022, we will release the update for Spindle 5.6. Below are the most impactful items in 5.6, but several other bug fixes and minor enhancements are also included.  Table of Content...

  View More
• Server Updates: Release 5.5
  An update to Spindle 5.5 will be released on February 19, 2022. Below are the items that are most impactful in 5.5 A number of other bug fixes and minor enhancements have also been made.  Preventat...

  View More
• Server Updates: Release 5.4 Final Update October 9
  Spindle 5.4 had an initial release on July 30, 2021, and will be updated on October 9. Below is a list of the changes that could impact you the most.  Direct Labor Updates Spindle Administrators a...

  View More
• Best Practice - Spindle Equipment Maintenance
  Below is a list of maintenance tasks your Spindle Support Team recommends should be performed on an ongoing basis and end-of-year.  This will help your facility extend the life and longevity of you...

  View More