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• Proper Ticket Submission Information
  When entering a support ticket, it is always best to include all of the necessary information to get the ticket resolved as quickly as possible. While the information below isn't a complete list...

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• Tip of the day: Have Someone Responsible for Ending All Shifts When They Leave
  We at Spindle try to focus on three pillars, PPE (People, Process, and Equipment). People are the essential asset and pillar at your facility and making sure the data you’re collecting is correct i...

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• Spindle Support SOP
  Standard Operating Procedures (Version 4.0 – Modified 11/21/2023) Purpose This Standard Operating Procedure serves as a guideline for Spindle Support operations. The document outlines and identif...

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• Best Practice Guide for Equipment Utilization: Optimizing Equipment Performance
  Below is an SOP Best Practice primarily intended for customers utilizing the Equipment Utilization features. If you're a customer with CMMS, Spindle's Computerized Maintenance Management System, y...

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• Creating a Work Order Request on a Login Station or SpindleLIVE
  Customers who have CMMS can create Work Order Requests for Maintenance. Those with access can create Work Order Requests from your Login Stations, the SpindleLIVE website, and the SpindleLIVE Mobil...

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• Spindle Updates: Spindle 5.7
  On March 4th, 2023, we will release the update for Spindle 5.7. Below are the most impactful items in 5.7; additional fixes and enhancements may also be included.  Quick Navigation Workforce Up...

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• Server Updates: Spindle 5.6
  On August 27th, 2022, we will release the update for Spindle 5.6. Below are the most impactful items in 5.6, but several other bug fixes and minor enhancements are also included.  Table of Content...

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• Server Updates: Release 5.5
  An update to Spindle 5.5 will be released on February 19, 2022. Below are the items that are most impactful in 5.5 A number of other bug fixes and minor enhancements have also been made.  Preventat...

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• Server Updates: Release 5.4 Final Update October 9
  Spindle 5.4 had an initial release on July 30, 2021, and will be updated on October 9. Below is a list of the changes that could impact you the most.  Direct Labor Updates Spindle Administrators a...

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• Best Practice - Spindle Equipment Maintenance
  Below is a list of maintenance tasks your Spindle Support Team recommends should be performed on an ongoing basis and end-of-year.  This will help your facility extend the life and longevity of you...

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