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• Proper Ticket Submission Information
  When entering a support ticket, it is always best to include all of the necessary information to get the ticket resolved as quickly as possible. While the information below isn't a complete list...

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• Tip of the day: Have Someone Responsible for Ending All Shifts When They Leave
  We at Spindle try to focus on three pillars, PPE (People, Process, and Equipment). People are the essential asset and pillar at your facility and making sure the data you’re collecting is correct i...

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• Spindle Support SOP
    Standard Operating Procedures (Version 3.0 – Modified 9/15/20) Purpose  The purpose of this Standard Operating Procedure serves as a guideline for Spindle support operations.  This Standard Opera...

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• Creating a Work Order Request on a Login Station or SpindleLIVE
  Create a Work Order Request on Login Station (Manager Access or Above) Click on the Work Order Request button, which is the clipboard icon on the top of the login screen Once you click on the Work...

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• Server Updates: Spindle 5.6
  Spindle will update all servers to Spindle 5.6 on April 16, 2022. Below are the most impactful items in 5.6, but several other bug fixes and minor enhancements are also included.  Preventative Main...

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• Server Updates: Release 5.5
  An update to Spindle 5.5 will be released on February 19, 2022. Below are the items that are most impactful in 5.5 A number of other bug fixes and minor enhancements have also been made.  Preventat...

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• Server Updates: Release 5.4 Final Update October 9
  Spindle 5.4 had an initial release on July 30, 2021, and will be updated on October 9. Below is a list of the changes that could impact you the most.  Direct Labor Updates Spindle Administrators a...

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• Best Practice - Spindle Equipment Maintenance
  Below is a list of maintenance tasks your Spindle Support Team recommends should be performed on an ongoing basis and end-of-year.  This will help your facility extend the life and longevity of you...

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