Welcome to the Help Center!

Promoted articles

• Proper Ticket Submission Information
  When entering a support ticket, it is always best to include all of the necessary information to get the ticket resolved as quickly as possible. While the information below isn't a complete list...

  View More
• Tip of the day: Have Someone Responsible for Ending All Shifts When They Leave
  We at Spindle try to focus on three pillars, PPE (People, Process, and Equipment). People are the essential asset and pillar at your facility and making sure the data you’re collecting is correct i...

  View More
• What are NA Counts and Why are They Important?
  Why Are NA Counts Important? When assessing employee productivity and throughput, you first need to make sure that you are getting complete and accurate information.  For this reason, NA counts are...

  View More
• Deep Dive: Spindle Alerts
  On the Facility Page, Spindle provides real-time Alerts. These Alerts are designed to help Plant Managers Production Managers, and Supervisors identify issues that need immediate action.  Different...

  View More
• What is the Facility Page and How Should You Use It?
  What is the Facility Page? The Facility page provides a high-level overview of how your plant is operating in real-time. If you check this page for a few minutes every 2 hours, you will achieve th...

  View More
• We Love Coaching Moments and You Should Too!
    Spindle has given management the ability to track each employees’ coaching moments on SpindleLIVE With the use of coaching moments, you now can record a coaching session, for example setting goal...

  View More
• High Efficiencies Need Immediate Attention
  When employees show high efficiencies, typically over 120%, this could point to issues that need to be addressed in the facility. While we know tracking your employee efficiency is important, it is...

  View More
• Creating a Work Order Request on a Login Station or SpindleLIVE
  Create a Work Order Request on Login Station (Manager Access or Above) Click on the Work Order Request button, which is the clipboard icon on the top of the login screen Once you click on the Work...

  View More
• Server Updates: Release 5.4 Final Update October 9
  Spindle 5.4 had an initial release on July 30, 2021, and will be updated on October 9. Below is a list of the changes that could impact you the most.  Direct Labor Updates Spindle Administrators a...

  View More