Welcome to the Spindle Support Center!

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• Coaching Moments
  Quick Navigation Coaching Moments - Overview Coaching Moments Page Navigation to the Coaching Moments Page SpindleLIVE Website Navigation SpindleLIVE Mobile App Navigation Filters for Coachin...

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• Proper Ticket Submission Information
  When entering a support ticket, it is always best to include all of the necessary information to get the ticket resolved as quickly as possible. While the information below isn't a complete list...

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• Spindle Support SOP
  Standard Operating Procedures (Version 5.0 – Modified 9/9/2024) Purpose This document serves as an official guideline for Spindle Support operations. It details the critical components of the sup...

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• Facility Health Recommended Actions
  The Recommended Actions on the SpindleLIVE Facility Health page are designed to identify opportunities to improve your facility's performance. These are about improving your Facility Health Score a...

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• How to Download Your Facility Health Score
  Downloading your Facility Health Score from the SpindleLIVE Workforce Facility Health page gives you insights into your score. This option to download the Facility Health Score is only available ...

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• Spindle Rail - Reporting Overview and Usage
  Overview The Reporting page provides a comprehensive view of all slings stored or washed. It includes detailed metrics, data grouping, and filtering options to help you analyze and manage your oper...

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• Spindle Rail - Lifts Overview and Usage
  Overview The Lifts page is essential for managing the movement and tracking of soiled slings. This page allows you to scan, classify, weigh, and move slings to designated rails. The page includes:...

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• Spindle Rail Introduction and Overview
  Introduction Spindle Rail helps track and manage soiled and clean slings. It integrates with your current or new Spindle configuration and is accessible via a Spindle Tablet. Empowering you with...

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• CMMS Mobile Quick Start Guide
  The quick start guide will help you start with the CMMS Mobile app, which allows you to efficiently manage maintenance tasks, work orders, and assets without internet access. The app is designed to...

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• Creating a Work Order Request on a Login Station or SpindleLIVE
  Customers who have CMMS can create Work Order Requests for Maintenance. Those with access can create Work Order Requests from your Login Stations, the SpindleLIVE website, and the SpindleLIVE Mobil...

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• Features & Benefits of CMMS Mobile
  Improve Maintenance Efficiency with CMMS Mobile CMMS Mobile, a key feature of our SpindleLIVE Mobile app, is a game-changer for your team's workflow. Its streamlined operations benefit everyone, f...

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• CMMS Mobile App - Frequently Asked Questions (FAQ)
  The article addresses common questions about using the CMMS Mobile app, whether you're setting up for the first time or troubleshooting a problem.   General Questions What is CMMS Mobile? CMMS Mobi...

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• Getting Started with CMMS Mobile
  Objectives: Leverage CMMS Mobile on Spindle Provided Tablets to streamline maintenance workflows. Choose the appropriate login method for your team members (SpindleLIVE account or Spindle Login ID...

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• Maintenance Tablets with CMMS Mobile
  Spindle Maintenance Tablets Spindle maintenance tablets can log into CMMS Mobile, like the Spindle Logins, which connect to the Spindle Server via the Spindle Subnet. The tablets are preconfigure...

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• Using Spindle Subnet for CMMS Mobile
  Spindle Subnet: Accessing CMMS Mobile When our Implementation Team installed SpindleLIVE, we set up a dedicated Spindle Subnet at your facility. This Spindle Subnet connects directly to the Spin...

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• Download the SpindleLIVE App for CMMS Mobile
  Download the SpindleLIVE app Connect your maintenance tablet to a Wi-Fi connection with internet access: Instructions for Spindle Maintenance Tablets Open Wi-Fi Settings by swipi...

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• SpindleLIVE Profile Update Required for CMMS Mobile
  All new and existing SpindleLIVE users must update their SpindleLIVE Profile to interact with CMMS Mobile. The Spindle Login association is only required for interaction, not for viewing data. You...

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• Accessing CMMS Mobile for Maintenance and SpindleLIVE
  CMMS Mobile operates online and offline on SpindleLIVE Mobile, maintaining functionality similar to your Spindle Login and connecting to the Spindle Subnet. Setup Guides, if needed: Features and ...

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• Maintenance Procedures for Work Orders/PM on CMMS Mobile
  This article guides you through the initial steps of navigating to all work orders and preventive maintenance tasks within CMMS Mobile, ensuring you can easily access these tasks for review or act...

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• Maintenance Procedures for My Tasks on CMMS Mobile
  Accessing Assigned Tasks on CMMS Mobile This article is designed to provide a step-by-step procedural workflow specifically addressing common "how-to" questions related to using CMMS Mobile within...

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• Maintenance Procedures for Pending / Down on CMMS Mobile
  Pending and Down for Maintenance CMMS Mobile streamlines the management of equipment issues, ensuring your production operations remain as efficient as possible. It promotes a proactive maintenanc...

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• CMMS Mobile Assets Page
  Assets on CMMS Mobile The CMMS Mobile Assets page provides information on managing all your equipment, including yard tools like lawnmowers and snow blowers, if you choose! The entire team can sea...

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• Uploading Asset Images for CMMS Mobile
  CMMS Mobile offers a feature that allows you to upload custom asset images. This not only simplifies the process of identifying equipment for your team but also enhances the accuracy of the identi...

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• Maintenance Procedures for Accessing Flagged Items on CMMS Mobile
  Where can you find the flagged steps? Steps can be flagged while performing preventive maintenance. We discuss this more in other articles; here, we will specifically discuss locating these on the...

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• Maintenance Procedures for Pending Maintenance on CMMS Mobile
  This article discusses the procedure or workflow for maintenance employees interacting with CMMS Mobile. Access Points for Starting Maintenance can be initiated from Pending/Down or these other a...

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• Maintenance Procedures for Emergency Maintenance on CMMS Mobile
  Task Focus Spindle tracks equipment maintenance as you select your next task without requiring you to log out of the equipment. Select the appropriate next task—it's that simple! Important: Al...

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• Maintenance Procedures for Preventive Maintenance on CMMS Mobile
  Accessing PMs on CMMS Mobile Preventive Maintenance tasks assigned to you or any team member can be accessed in various ways. The SpindleLIVE Maintenance My Tasks will show the preventive maintena...

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• Maintenance Procedures for Flagged Items on CMMS Mobile
  Flagged Items - New Feature in CMMS Mobile This new feature in CMMS Mobile enhances your preventive maintenance (PM) process. It aims to improve the efficiency of maintenance tasks, ensuring criti...

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• Maintenance Procedures for Work Orders on CMMS Mobile
  Accessing Work Orders Work Orders assigned to you or any team member can be accessed in various ways. Information on Work Orders is accessible in multiple ways for efficiency. Tap anywhere outside...

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• Maintenance Procedures for QR Codes on CMMS Mobile
  Scanning QR Codes with CMMS Mobile Want to see how easy it is? You don't need to print a QR Code to experience its power. Try scanning the QR Code on a computer monitor to understand how it works...

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• SpindleLIVE Procedures on QR Codes for CMMS Mobile
  QR Codes Exclusively on SpindleLIVE Mobile New Feature in CMMS Mobile QR codes can enhance the efficiency and effectiveness of maintenance engineers by providing quick and easy access to critical e...

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• Mastering Work Orders on CMMS Mobile
  Essential Tips & Tricks Access Historical Maintenance Continuous Task Engagement: CMMS Mobile lets you view additional information while actively engaged in a task without suspending or exiting t...

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• Mastering Preventive Maintenance on CMMS Mobile
  Essential Tips & Tricks Access Historical Maintenance Continuous Task Engagement: CMMS Mobile enables you to view additional information while actively engaged in a preventive maintenance (PM) ta...

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• Google Play Store Account Setup for Maintenance Tablets
  Spindle maintenance tablets are preconfigured with network settings and ready for immediate use with the Spindle Subnet. However, they do not include a pre-configured Google Play Store account. Th...

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• Server Updates: Release 5.5
  An update to Spindle 5.5 will be released on February 19, 2022. Below are the items that are most impactful in 5.5 A number of other bug fixes and minor enhancements have also been made.  Preventat...

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• Server Updates: Release 5.4 Final Update October 9
  Spindle 5.4 had an initial release on July 30, 2021, and will be updated on October 9. Below is a list of the changes that could impact you the most.  Direct Labor Updates Spindle Administrators a...

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• Best Practice - Spindle Equipment Maintenance
  Below is a list of maintenance tasks your Spindle Support Team recommends should be performed on an ongoing basis and end-of-year.  This will help your facility extend the life and longevity of you...

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