Customers who have CMMS can create Work Order Requests for Maintenance. Those with access can create Work Order Requests from your Login Stations, the SpindleLIVE website, and the SpindleLIVE Mobile App. Once a Work Order Request has been submitted, there is an approval process for the Chief Engineer. You'll also notice the ability to attach images. For more information on the Work Order Approval process or attaching images, please look at one of the links below.
Who has access to create Work Order Requests?
- SpindleLIVE users with the appropriate access.
- SpindleLIVE Mobile App users with the appropriate access.
Spindle Login Station users* with Manger or Maintenance access.
*Those with Production only access in Spindle Admin will not be able to enter Work Order Requests.
How do I get the SpindleLIVE Mobile App?
Your plant in your pocket! You no longer need to be near a computer to experience the power of Spindle. Visualize your plant performance, and view recommended actions, log coaching moments, view your W&E trends, submit, approve, and edit work orders, and more directly from your phone. The app is available to all SpindleLIVE customers. Use your SpindleLIVE username and password you're already using!
Create a Work Order Request
Spindle Login Station
You can create Work Order Requests throughout your facility from any Spindle Login Station. Your production staff needs access to create Work Order Requests, which are usually restricted. SpindleLIVE & SpindleLIVE Mobile users will typically have the required access, and Leadership, including Maintenance personnel, will have access on the Spindle Login Stations. You can create Work Orders anytime from the Spindle Login Station during Preventative Maintenance, Work Orders, and Emergency Maintenance incidents. The animated image below will show how to create a Work Order Request.
Use the icon with a clipboard and a plus sign to enter a Work Order Request.
SpindleLIVE users have access to create Work Order Requests directly from www.SpindleLIVE.com. Maintenance Engineers & Production staff typically will not have access to SpindleLIVE. SpindleLIVE has a couple of places to create a Work Order Request. The animated image will discuss using the Work Order Request from the SpindleLIVE left navigation pane.
SpindleLIVE Mobile App
The SpindleLIVE Mobile app is available to all SpindleLIVE customers at no additional cost. You can search for the app and download it from your mobile device's app store for Android & Apple users. The easiest method is to scan the QR code using your mobile device or visit www.spindlelive.com/mobile-app.
Use the same username and password you typically use to log into www.spindlelive.com. If you need help finding your password, we recommend resetting it. Please feel free to use one of the links below for help.
Contact Spindle Support
If you want more information or to contact Spindle Support: On the SpindleLIVE website, you can use the Contact Us option in the Red Question Mark to access our Spindle Resource Center. Our Spindle Resource Center provides easy access to our Help Center Articles, virtual Onboarding for SpindleLIVE Workforce, missed Annoucements, or Share Your Feedback with us. Alternatively, Spindle Support can be reached by email at support@SpindleLIVE.com.