SpindleLIVE Coaching Moments adds the ability to track management interaction with each employee. These interactions are Coaching Moments on SpindleLIVE. You can now record the coaching session, for example, compliance, performance improvement, quality, recognition, safety, and skill development. The record of the conversation is then saved for future use. James Helgeson, from Bay Towel, is one of the top users of Spindle’s Coaching Moments. We asked James to share his best practices and success story of using this tool, and here is what he had to say.

Coaching Moments is a great tool to engage your employees and help them succeed! Check out this Best Practice for Coaching Moments to learn more.

Coaching Moment Testimonials

“What I like most about Coaching Moments is you have all data available for employees to self-reflect on how they are doing as an employee, which goes far beyond just productivity.”

James also stated, “I feel like it is our job as leaders to coach them when needed. When you have all the data in front of them, it makes employees feel much closer to a coaching session instead of, at times, being taken as unsure if they can reach their goals. I feel that coaching moments make for a much clearer vision of what they can achieve. Also, coaching moments save tons of time because I have everything available. I’m not wasting time digging through other files to access all the data I need, which allows me to focus on what’s most important: the team!”

What are the benefits of Coaching Moments:

↬ Real-Time Feedback: Use SpindleLIVE Mobile to coach in real time with the employee’s performance details in your hands.

↬ Enhanced Communication: Developing open and constructive coaching moments between managers and employees.

↬ SpindleLIVE Mobile Coaching Moments: Use the mobile app on a phone or tablet for these discussions. Use the Employee page on the mobile app to discuss 

↬ Coaching Moment Report: Interactions can be printed for management meetings. Check out the Coaching Moment Report article to learn more!

↬ Job Card Report: Interaction can be printed for one-on-one meetings with employees showcasing all information over a date range. Check out the Job Card Report to learn more! 

↬ Personal and Professional Development: Coaching can help employees become more self-reliant, have greater responsibility, and help achieve goals! 

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