For any questions or feedback, contact Spindle Support using the below step-by-step instructions.

NOTE: You can also contact Spindle Support by emailing support@spindlelive.com

Red Question Mark in SpindleLIVE

From SpindleLIVE you can access Support articles, submit a ticket, provide feedback, and learn of most recent updates provided within your Spindle software package.

• From SpindleLIVE, click on the RED Question Mark located in the bottom right-hand corner of your screen.

Contact Us

At any time you have questions, contact us by submitting a ticket though our dedicated support team.

• Click on “Contact Us”, let us know how we can help you by providing as much detailed information as possible, to include pictures (when necessary)
• Click on “Submit Ticket”

Share Your Feedback

By giving us your product feedback, you have a direct vote in our product’s evolution.  You will have a constant reference to where your feedback is in our development funnel and have a chance to vote on other customer’s feedback requests.  Ultimately, your feedback will help us build and develop a better product for you. 

• Click on “Share your Feedback”

• Share with us your Feedback, providing as much detail as possible.
• Click “Submit Request”

Help Center

The Help Center has a wealth of Spindle informative and “how to” content, that is readily accessible to each of our customers.

• Click “Help Center”

• Choose from one of the Suggested Articles or use the search feature to search for a specific article.

Announcements

Want to know what new updates Spindle has released.  Check out Announcements.

• Click “Announcements”

• Check out the updates that may be relevant to your facility